Privacy Policy

CommercialSolarMatch.com (“we,” “our,” or “us”) is a commercial solar savings analysis and lead introduction service. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, request a savings report, or otherwise interact with our services.

1. Information We Collect

When you use our calculator and request a free commercial solar savings analysis, we collect the following:

• Contact information you provide voluntarily: first and last name, business email address, phone number, business address, role at the company, and project timeline.
• Property and energy information: ZIP code, building type, monthly electricity bill, approximate roof square footage, roof age, and ownership status.
• Device and usage information collected automatically: IP address, browser type and version, operating system, referring URL, time spent on each step of the form, and timestamps. This information is collected via standard server logs and analytics tools (Google Analytics, if enabled).
• Compliance data: a TrustedForm certificate URL (issued by ActiveProspect, Inc.), the exact text of the TCPA consent you accepted, the timestamp at which you accepted it, and a Google reCAPTCHA score used to detect automated submissions.

We do not knowingly collect information from individuals under 18 years of age. Our service is intended exclusively for commercial property owners, operators, and decision-makers.

2. How We Use Your Information

We use the information we collect to:

• Generate the personalized commercial solar savings analysis you requested, including system size, federal Investment Tax Credit, MACRS depreciation, Texas property tax exemption, and 25-year savings projections.
• Contact you by phone, text message, or email about your request, schedule a site assessment, or provide additional information about commercial solar installation services.
• Refer you to one or more vetted commercial solar installers in our network so they can provide a binding installation proposal. We share your contact information with these installers as part of our lead introduction service.
• Verify that the contact information you provided is reachable and accurate (via Twilio Lookup for phone validation and DNS MX checks for email validation).
• Detect and prevent fraudulent submissions, abuse, and spam (via Google reCAPTCHA, ActiveProspect TrustedForm, IP rate limiting, and pattern detection).
• Comply with legal obligations including TCPA (Telephone Consumer Protection Act), CAN-SPAM, and applicable state consumer protection laws.
• Improve our website, calculator accuracy, and service quality.

3. Third Parties We Share Information With

We share your information with the following categories of third parties:

• Commercial solar installers and lead buyers in our network who pay us a referral fee per qualified lead. These are the companies that will contact you to schedule a site visit and provide a binding installation proposal.
• ActiveProspect, Inc. (TrustedForm) for TCPA compliance verification and consent record-keeping.
• Twilio, Inc. for phone number validation and line-type lookups.
• Google LLC for reCAPTCHA bot protection, Google Maps address autocomplete, and (if enabled) Google Analytics traffic measurement.
• Resend and similar transactional email providers we use to deliver notification emails.
• Supabase, Inc. as our database and authentication infrastructure provider.
• Vercel, Inc. as our hosting and serverless infrastructure provider.
• Government authorities when required by law, subpoena, court order, or to protect our legal rights.

We do not sell your information to data brokers, ad networks, or any third party that is not directly involved in delivering the commercial solar service you requested. Lead buyers in our network are bound by contractual obligations to use your information only for the purpose of contacting you about commercial solar installation.

4. TCPA Consent and How to Revoke

When you submit our form, you affirmatively consent to receive telephone calls and text messages (including auto-dialed calls and SMS) from CommercialSolarMatch.com and its installer network partners at the phone number you provided, regarding commercial solar installation services. This consent is not a condition of purchase. Standard message and data rates may apply.

You may revoke this consent at any time by:

• Replying STOP to any text message you receive from us or our installer partners.
• Telling any caller from our installer network that you wish to be placed on their internal Do Not Call list.
• Emailing us at the address below with the subject line “Revoke Consent.”

Revoking consent will not retroactively delete data we have already collected, but will stop future contact attempts within a reasonable timeframe (typically 10 business days).

5. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

• Strictly necessary cookies for the calculator form to function (storing your progress between steps).
• Google reCAPTCHAfor bot detection. Subject to Google's Privacy Policy and Terms of Service.
• TrustedForm script from ActiveProspect, which captures session metadata for TCPA compliance.
• Google Analytics 4 (if enabled) for aggregate visitor measurement. We do not use cross-site tracking cookies, retargeting pixels, or third-party advertising cookies on this site.

6. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of the sale or sharing of personal information (California residents under CCPA/CPRA).
• Withdraw consent for marketing contact.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

7. Data Retention

We retain lead information for as long as necessary to provide the service, comply with legal obligations (TCPA records are retained for at least 4 years), resolve disputes, and enforce our agreements. After this period, information is either deleted or anonymized for aggregate analysis.

8. Data Security

We use industry-standard security measures including HTTPS/TLS encryption in transit, encrypted database storage, server-side row-level security policies, server-side service-role API keys, and secure third-party processors. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page. Your continued use of the service after such changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy questions, data requests, or to revoke consent, contact us at:

Email: privacy@commercialsolarmatch.com

Website: commercialsolarmatch.com/contact